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CoinCover Control is where your organisation manages its backups, decides who can approve a recovery, and runs recoveries when a key is lost or compromised. It’s non-custodial by design: no single person — not an administrator, and not CoinCover — can release your material on their own. This guide takes a new user from an invitation through to their first sign-in. There are two roles. Organisation Owners manage the team and set up who can approve recoveries. Members approve recoveries, and vote on changes to the backups they’re responsible for.

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Before you start

You need an invitation — you can’t self-register. An Organisation Owner (or CoinCover) invites you by email.

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Set up your account

1

Accept your invitation

You’ll receive an invitation email from CoinCover. Open it and select Get started to open the sign-up page. Use the same email address the invitation was sent to.
2

Create your account

Enter your name and choose a password. Passwords need at least 8 characters, and must include an uppercase letter, a lowercase letter, a number, and a special character.
3

Verify your email

CoinCover sends a verification code to your email address. Enter it to confirm your account. If it doesn’t arrive, request a new code and check your spam folder.
4

Set up your authenticator app

Every account uses an authenticator app as a second factor. Scan the on-screen QR code with an app such as Google Authenticator, Authy, 1Password or Microsoft Authenticator — or enter the key manually — then enter the code it generates.
Keep your authenticator safe. If you lose access to it, contact CoinCover support to regain access to your account.
5

Complete identity verification

On your first sign-in you complete an identity check. It runs in your browser and takes a few minutes. Identity verification protects every sensitive action in Control, so it has to be completed before you can use the platform.
Depending on how your organisation is set up, you may sign in with your own single sign-on instead of a password. If so, follow your provider’s prompts — the rest of Control works the same way.

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Finding your way around

Once you’re in, you land on the Backups page, which lists every backup your organisation holds. The sidebar has four areas: The bell at the top right shows anything waiting on you — a recovery to approve, or a change to an Access Control List you’re on.

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What’s next

Set up your Access Control List

Decide who can approve the recovery of a backup.

Recover key material

Get your backed-up material released when a key is lost.

Approve a recovery request

Review and vote on a recovery as an approver.

Recover for Institutions

How institutional recovery is integrated and gated.